TIG administration (MS Exchange)

[rob at alegria.com (Rob Lingelbach)]

In a continuing effort to help educate those who are in a position to
influence the decisions of systems/network administrators and their
superiors, and as an example of the kind of nonstandard,
indecipherable, ridiculous delivery failure reports, I offer
the following example of a recent flood of bounce diagnostics
received here from a host running Microsoft Exchange:

Your message

  To:      multiple recipients of
  Subject: Re: [TIG] Color space article
  Sent:    Sun, 14 Feb 1999 00:19:45 +1100

did not reach the following recipient(s):

Case, Dominic on Sun, 14 Feb 1999 00:20:49 +1100
  The recipient could not be processed due to congestion in the
   message transfer service
    MSEXCH:MSExchangeMTA:Sydney:ORAC

1) the recipient address is not revealed, but the name is:
       the address is many orders of magnitude more important.
2) the message suffered permanent failure when it should have
       at worst been issued a temporary failure.
3) "congestion in the message transfer service" has very little
       meaning.
       
I could continue, but just wanted to point out that system
administration is made extremely difficult when software does not
follow internet standards, and writes its own.  (ref: IETF RFC 821)

--Rob
TIG admin

-- 
Rob Lingelbach     | "I would give nothing for that man's religion
rob at alegria.com    |  whose very dog and cat are not the better for it."
www.alegria.com      --Rowland Hill, "Village Dialogues", via A. Lincoln

---
Thanks to Bill Hogan of Sprocket Digital for support in 1999.
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